Curso de Inglés comercial Pre Intermedio

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2. (e) WRITE the missing words & READ aloud - click on the hand

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2. (f) ANSWER THE QUESTIONS & READ aloud - click on the ear to listen to the questions - click on the book to do the activity

First class!

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unit 3

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3. (A) solving problems - 2nd call (Listen & Read)

Geoffrey:	Hello. Is that Mr Philippe Moliere?
Philippe:	Yes, speaking.
Geoffrey:	Hello, this is Geoffrey Steele. It's about the instruction manuals for the calculators. I'm sorry, but there was a mistake in your order. It was due to a packing error.
Philippe:	Sorry. What did you say?
Geoffrey:	A mistake in packing. Somebody just forgot to put the instruction manual in the boxes.
Philippe:	So you have them in your warehouse. Could you send them to me as soon as possible?
Geoffrey:	Yes, of course. I'll send them right away. And for the inconvenience, I'm going to give you a 5% discount on your next order.
Philippe:	Thank you very much, that's very kind of you. And thanks for calling back.
Geoffrey:	Not at all. Goodbye, Mr Moliere.

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3. (B) solving problems - 2nd call (Listen & Repeat)

Geoffrey:	Hello. Is that Mr Philippe Moliere?
Philippe:	Yes, speaking.
Geoffrey:	Hello, this is Geoffrey Steele. It's about the instruction manuals for the calculators. I'm sorry, but there was a mistake in your order. It was due to a packing error.
Philippe:	Sorry. What did you say?
Geoffrey:	A mistake in packing. Somebody just forgot to put the instruction manual in the boxes.
Philippe:	So you have them in your warehouse. Could you send them to me as soon as possible?
Geoffrey:	Yes, of course. I'll send them right away. And for the inconvenience, I'm going to give you a 5% discount on your next order.
Philippe:	Thank you very much, that's very kind of you. And thanks for calling back.
Geoffrey:	Not at all. Goodbye, Mr Moliere.

When you think you have practised enough, go on to the next activity.

Great!

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3. (C) YOU ARE "PHILIPpe" - TALK TO "GEOFFREY"

Geoffrey:	Hello. Is that Mr Philippe Moliere?
Philippe:	Yes, speaking.
Geoffrey:	Hello, this is Geoffrey Steele. It's about the instruction manuals for the calculators. I'm sorry, but there was a mistake in your order. It was due to a packing error.
Philippe:	Sorry. What did you say?
Geoffrey:	A mistake in packing. Somebody just forgot to put the instruction manual in the boxes.
Philippe:	So you have them in your warehouse. Could you send them to me as soon as possible?
Geoffrey:	Yes, of course. I'll send them right away. And for the inconvenience, I'm going to give you a 5% discount on your next order.
Philippe:	Thank you very much, that's very kind of you. And thanks for calling back.
Geoffrey:	Not at all. Goodbye, Mr Moliere.

When you think you have practised enough, go on to the next activity.

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3. (D) Now YOU ARE "GEOFFREY" - TALK TO "PHILIPpe"

Geoffrey:	Hello. Is that Mr Philippe Moliere?
Philippe:	Yes, speaking.
Geoffrey:	Hello, this is Geoffrey Steele. It's about the instruction manuals for the calculators. I'm sorry, but there was a mistake in your order. It was due to a packing error.
Philippe:	Sorry. What did you say?
Geoffrey:	A mistake in packing. Somebody just forgot to put the instruction manual in the boxes.
Philippe:	So you have them in your warehouse. Could you send them to me as soon as possible?
Geoffrey:	Yes, of course. I'll send them right away. And for the inconvenience, I'm going to give you a 5% discount on your next order.
Philippe:	Thank you very much, that's very kind of you. And thanks for calling back.
Geoffrey:	Not at all. Goodbye, Mr Moliere.

When you think you have practised enough, go on to the next activity.

Wonderful!

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3. (E) WRITE the missing words & READ aloud - click on the hand

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3. (f) ANSWER THE QUESTIONS & READ aloud - click on the ear to listen to the questions - click on the book to do the activity

fantastic!

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< 1.- Problem Solving - Late Payers Volver al curso de Inglés comercial Pre Intermedio 3.- unit 4 >

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